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 Key elements of our approach to developing and managing our hospitals include: Hospital focus We design and manage our hospitals with a focus on serving the unique needs of patients while concurrently improving the work environment of physicians, nurses and other medical personnel providing care. Physician partnerships At the core of our business model is a physician-partner structure that empowers the physicians by enabling them to be involved in developing a hospital and to participate in strategic and management decisions at the hospital. The physician partners share decision-making authority with us on various strategic matters such as site selection, facility size and layout, the hospital marketing plan and community outreach programs. They, as well as other physicians practicing at the hospitals, also participate in decisions on a wide range of management matters such as development of clinical care protocols, supply selection and usage, equipment purchases, patient procedure scheduling and local staff and management team selection. We believe that our physician-partnership approach addresses the sense of frustration many physicians experience with the current state of hospital-based healthcare. Patient-focused care Our philosophy in regards to patient care is to center care around the patient rather than expect the patient to adapt to the facilities and staff. The facilities are designed, equipped, staffed and operated to deliver coordinated patient-focused care. Our patient-focused, physician-partner approach to providing quality care will allow us, we believe, to achieve a leading market share in each of our markets. Our focus on physician partnerships, unique hospital design, staffing and investment in technology combine to enhance overall managing efficiencies, reduce operating costs and allow us to provide high quality, cost effective patient care. Our objective is to become the leading provider of healthcare services in each of the markets we enter. Key elements of this strategy to achieve this objective are as follows: Improving the patient experience Our philosophy, developed in partnership with physicians, is to center care around the patient. We also monitor and evaluate patient satisfaction in the hospitals by conducting patient surveys. Partnering with highly regarded physicians We partner with leading physicians who have established a reputation for clinical excellence. By working closely with our physician partners, we establish a level of trust, cooperation and involvement that creates a practice environment which cannot be replicated in traditional physician-hospital relationships. Achieving superior clinical outcomes We believe that by focusing on one clinical segment that we can improve the quality of patient care, which allows each facility to achieve superior clinical outcomes for its patients. Leveraging the experience across all of our hospitals We intend to encourage hospital management and physician partners to regularly share information and implement best practices. |
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